GEM Engserv Pvt. Ltd is an ISO 9001:2015 certified organization, certified by TUV India in accreditation with National Accreditation Board for Certification Bodies (NABCB).

Archive: GEM Articles

Discover the various theoretical definitions of the term “Quality” and how this shapes our approach towards this vital discipline

Net promoter score surveys are aimed to collect customer feedback, and can also be extended to measure employee sentiment eNPS.