Understand how effective is following PDCA cycle in eliminating organisational problems leading to quality issues at ground level. Identifying root cause and continual improvement is the key to achieve efficiency.
Is a defect in the final product always a result of poor workmanship? Or could there exist other systemic issues eventually revealing themselves as defects? Here are a few thoughts and cases that you might be familiar with.
Unfortunately, construction industry is the major contributer to environmental damage and needs to be course corrected. Measure impact on the environment using the carbon footprint and take actions to minimize it.