This is a generic question. The specific answer will depend on a no. of factors like

1. Is there an Arbitration agreement between the parties
2. If there is an Arbitration agreement, and no jurisdiction stated where was the contract performed?
3. Which dispute is arbitrable?
4. Are the parties proper and necessary parties to the agreement?

Since the information provided is incomplete, there should be a specific question, as there can be different answers to different situations arising out of such a contract.